Flight 686 dec 26 2015 My spouse & i ended up explained to the wrong transfer terminal gate in charlotte on aircraft likely to freeport in lieu of nassau. I went to flight attendant driving counter to clarify flight. He checked out me funny when i explained nassau smirked hardly ever checked out my ticket to explain Locale This flight was an hour delayed so there was no rush.
I too had an complete nightmare of a flight with them. I loaded out their 1500 word grievance variety by reducing it all the way down to The purpose that even I did not comprehend what I'd passed through.
I’ve been bouncing about due to the fact 9am this morning from Roatan Honduras to Miami with the surprising delay there with flight from Miami to Charlotte nc 1st they explained aircraft was to hot , then when we were allowed to board they stated they'd too much fuel and experienced to dump 10,000 lbs following forty five min they made a decision not to try this , we have been delayed on acquire off, on our arrival to Charlotte we needed to rush to gate , my wife is handicapped along with the attendant needed to operate pushing her to gate to find that our future flight was delayed two one/2 hrs .
You will find a middle aged African American female with a short hair Minimize and Eyeglasses at your Philadelphia Airport location who refused to present me her whole identify After i asked for it resulting from her despicable Frame of mind. She last but not least advised me her name was “D†and hid her name badge as she said this. “D†won't deserve a occupation in purchaser service and especially not inside your top quality sign in place where by I encountered her. As I rushed past the extended TSA line to your self service ticketing counter with only forty minutes right until my flight departed I had been happy to see there was a cost-free kiosk. I started to retrieve my reservation and halfway by this process “D†walked approximately me and explained “This can be for firstclass passengers only†I appeared up through the screen bewildered since there wasn’t any signal or indicator which the kiosks were being firstclass kiosks and additionally I questioned how “D†knew I was or was not first class and why she would make this kind of an assumption. I replied “Excuse me?†“D†condescendingly stated “These kiosks are for top notch travellers onlyâ€.
I'm sorry to claim that our experience at the AA counter in Newark was under stellar – Of The 2 client service reps at the counter assisting passengers examining in, a single dedicated her time to ONLY Firstclass passengers, and another woman seemed to do as minor as possible – far too hectic stressing about what All people else was doing additional info – all other than what she can be undertaking! As the road grew longer, the fewer interested she grew to become, and her Mind-set was horrific – It took us much less time for you to get into the Airport than it did standing in line to examine in! (over an hour or so with only 4 folks before us). By the point we stepped up on the counter – a whole new agent received on board – we had to “serene ourselves down†– you may think about how the other forty or so men and women began to really feel driving us! As you constantly strive to tell us, you “care†about the passenger, and this person could use a little Angle adjustment – or uncover her A further posture!
Regretably on account of climate I was unable to get out in the tri metropolitan areas in time this previous 7 days. Having said that I am extremely discouraged with American Airways purchaser service.
I are to the telephone for 3 several hours attempting to resolve an issue wherever my bag was split open and my possessions missing.
My son had the worst encounter with your airline. I simply cannot show you the impression it experienced….He was as a consequence of fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday night 10 hours prior to his flight. He was then on maintain for an extremely long time whilst they had been attempting to reroute him. He had an audition with the Pittsburgh Symphony within the Monday morning the following day. Then the routed him on A different flight with pretty small time for you to transfer. 30 minutes. He got into the airport, that flight was delayed and he would overlook the transfer. They identified An additional flight but only one seat, which he couldn't do because of The point that he had to buy his cello. Time soon after time he was on hold and the brokers were not very helpful. Finally he wound up possessing to simply accept the sole risk which was a flight to Charlotte followed by a remain right away then on to Pittsburgh with any luck , an hour ahead of audition. They explained they might not give him a lodge voucher around the cell phone or on the ticketing space, but there can be a good deal of people handing them out in Charlotte.
Up to now you have got produced us shed 24 several hours of our trip We work hard for time without work get the job done and of one's times have led to us achieving our desired destination A person Total Working day Later on. Not a satisfied shopper and can distribute the term.
In lieu of a repeat of the, it seems the weather conditions should be watched closer. There's as of now a 80% probability of rain, storm, achievable twister outbreaks.
I Hope factors don’t get cancelled on the last second. Myson is really a storm watcher, and it is fearful as I am. My Mother is possessing surgical procedure subsequent 7 days and expects me there Harmless and audio. You should maintain that in mind. I'm about to do my share of praying and hope this will work out.
Member. I presented to pay for the seats due to the fact I used nearly all of my miles on this getaway. I don’t recognize each and every time I fly American I've issue’s.
I want a credit to get a flight we skipped from Phoenix to Spokane. We missed the flight mainly because it took us so extensive to get thru customs. We were flying from Mazatlan and likely thru customs in Phoenix.
You should tell me how this can be solved. I do enter the right precheck range over the reservation type and The client service agent has also Examine it. This does not use fantastic relations by using a shopper who flies 8 to 10 moments a yr.